How to Reach a Live Person at the Major Credit Bureaus: Equifax, Experian, Transunion

David Marden • Aug 23, 2021

Getting a hold of a live person or customer service representative at credit bureaus in a matter of minutes, by following these simple steps:

Sometimes, it is impossible to reach a human at the credit bureaus. This holds especially true at Experian. Hauslend has tricks of the trade for our viewers to get a hold of a human customer service representative at credit bureaus for our readers in a matter of minutes! In this article we will cover the following:


GET PRE-APPROVED FOR A MORTGAGE


 

  • Getting a hold of a customer service representative at credit bureaus in a matter of minutes
  • Getting results to getting your credit errors fixed right away.
  • No need to wait any longer to correct errors on your credit report
  • Take care of your credit disputes over the phone instantly and qualify for a mortgage.
  • Credit bureau phone numbers live person
  • How to talk to experian agent

 



Is there really an easy  and quick way to reach a live representative at one of the major credit report agencies like Equifax, Transunion, and Experian? 


In the following article, Hauslend will show our readers how to reach a live person on the phone.  If you are currently looking to purchase or refinance a home, you could also view our tips on raising your credit score.


There are three major credit bureaus: Transunion, Experian, and Equifax.


The reason most of the Hauslend readers are reading this blog is that you already have tried contacting one and/or all of the credit bureaus over the phone and have not been successful.   Hauslend has done extensive research on how to reach a live person at the credit bureaus.  We tried calling and calling all three of the major credit bureaus multiple times without success.. We tried calling the credit bureaus at all different times throughout the day.  We tried calling them on different days, Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, and still no luck.


Every once in a while, a live person may actually pick up!


However, we found a live person picking up with minimal wait time was the exception and not the norm.


At Hauslend, we now know the secret on how to reach a live person at the credit bureaus on the phone.


Experian is possibly the worst of the three major credit bureaus when trying to reach a live person or company representative.


There are instances where the automated prompts do not have the option you need to resolve the problem. Many older consumers are not familiar with online technology and need to talk to a live person.


Other consumers may not own or know how to operate a computer. One example of an Experian credit report not showing over 11 credit tradelines that were reporting on Transunion and Equifax but did not report on Experian .


When a tri-merger credit report was ordered ( Equifax, Experian , and Transunion ), I only had scores for Equifax and Transunion but NOT Experian. Experian showed zero credit scores and zero credit tradelines.


I needed to connect with a live person at Experian, but was not able to for weeks and multiple contact attempts. 


However, there is a way of connecting with a live person at all three credit reporting agencies. We will show you how in this blog


How To Reach A Live Person At Experian:


It will be next to impossible for any consumer to have a live person answer their call at Experian unless they follow these instructions. How do i speak with someone at experian:



General number to Experian is 1-888-EXPERIAN (1-888-397-3742) which is absolutely NOT RECOMMENDED.

However, try calling 1-714-830-7000 which is also a number to Experian.

Automated prompts: will ask you to press 

 

  • 1 for the consumer line and press 
  • 2 for the business customer service line.
  • Bypass the consumer line and PRESS 2 to get transferred to the business client line.

 

Voila! Within a matter of a few minutes, a live person will pick up your call!

.

The business line representative can help consumers, no problem.


If you PRESS 1, the automated system will keep redirecting you in a sea of prompts and you will have minimal success reaching a live person.


How To Reach A Live Person At Transunion:



Transunion customer service Monday through Friday between 7 a.m. to 7 p.m., Monday-Friday Central Time.


Contact General Customer Service at 1-800-916-8800 to reach a live representative.

Follow these Steps:

 

  • Answer the voice prompt or Press 0 if asked to enter a number
  • To be transferred to a live operator, you need to say DISPUTE  as reason for the call.
  • Call will be then be transferred to a live human operator.

 

Taking the above steps will assure consumers will be connected to a live person operator at Transunion within a matter of minutes.


How To Reach A Live Person At Equifax:


Consumers can contact Equifax during the following hours: 8 a.m. to midnight, Monday-Thursday, and 8 a.m. to 8 p.m. Friday-Sunday Eastern Standard Time.


General toll-free number to Equifax is 1-800-548-7878

The best number at Equifax to reach a live representative is by calling 1-866-640-2273

Follow these steps:


*PRESS 1, Then PRESS 4


Here is how the prompts should appear.


When you first dial Equifax, the automated phone system will say PRESS 1 for English and PRESS 2 for Spanish.

You’ll hear a menu with five options. You’ll be prompted to:


 

  • Press 1 to speak to a representative about changing or disputing your Equifax credit report, placing or removing a security freeze, or information regarding your free credit report
  • Press 2 for login help.
  • Press 3 to cancel a product.
  • Press 4 to speak to a product specialist.
  • Press 5 if you’re having trouble enrolling in a product.

 

If you don’t press anything, it may connect you to a real person in a few seconds. If not, here’s what to do:


PRESS 4: Call will be transferred to a live person.

PRESSING 4 is the fastest way to reach a human operator.

PRESSING 1 could reach a live person, but may take longer than PRESSING 4.


Consumers may also get an automated voice system that says: “If you’d like to receive a callback rather than wait on hold, press 1 now. You will not lose your place in line.”




Recap: Quick Ways to Reach a Real Person at the Credit Bureaus

Credit Bureau Phone Number Operating Hours

Experian 1-714-830-7000 7 a.m. to 7 p.m., CT Mon-Fri

TransUnion 1-800-916-8800 8 a.m. to midnight ET, Mon-Thu; 8 a.m. to 8 p.m. ET Fri-Sun

Equifax 1-866-640-2273 9 a.m. to 9 p.m. ET Mon-Fri; 9 a.m. to 6 p.m. Sat & Sun ET

Reaching out to a live customer service representative is possible by following the above instructions. There are instances where consumers need live help versus online correspondence. This holds true consumers of all ages or those who are not comfortable with technology.




If your issue requires legal assistance, we recommend reaching out to an attorney that specializes in such matters like Acuna Law Offices.




Chicago Real Estate Search

By David Marden 15 Apr, 2024
Vesta Preferred: Chicago's Fastest Growing Independent Real Estate Brokerage In the bustling realm of Chicago's real estate market, one name stands out for its rapid ascent and innovative approach: Vesta Preferred. Spearheaded by the visionary leadership of Grigory Pekarsky, this independent brokerage has carved a niche for itself by redefining success in the industry. With a unique formula that empowers agents and prioritizes client satisfaction, Vesta Preferred has become synonymous with excellence in Chicago's real estate landscape. At the heart of Vesta Preferred's success lies Grigory Pekarsky's distinctive approach, which emphasizes a blend of cutting-edge techniques and personalized service. Pekarsky's keen understanding of the market dynamics coupled with his visionary leadership has propelled the brokerage to unprecedented heights. Under his guidance, Vesta Preferred has not only thrived but has emerged as the fastest-growing independent brokerage in Chicago. Central to Vesta Preferred's success is its unwavering commitment to empowering agents with the tools they need to excel. One of the cornerstones of this approach is the proprietary SEO (Search Engine Optimization) training provided to agents. In today's digital age, online visibility is paramount, especially in the highly competitive real estate sector. Vesta Preferred's SEO training equips agents with the skills to ensure maximum exposure for their clients' properties in the vast online marketplace. By leveraging the power of SEO, agents can effectively showcase listings to a wider audience, thereby enhancing their chances of closing deals. The Vesta Preferred Team guarantees the maximum amount of online exposure whether you a selling a home in Naperville , or a Victorian Style House in Logan Square. The significance of this SEO training cannot be overstated. In a city as dynamic as Chicago, where deals come and go with remarkable speed, having a strong online presence is essential for a top performing chicago real estate agent. Vesta Preferred's focus on SEO ensures that agents are equipped to navigate this digital landscape with ease, giving their clients a competitive edge in the market. Furthermore, Vesta Preferred's commitment to providing unparalleled service extends beyond just technological prowess. Grigory Pekarsky understands that real estate transactions are inherently personal and complex. As such, he emphasizes the importance of fostering genuine relationships with clients and prioritizing their needs above all else. This dedication to exceptional service has earned Vesta Preferred a reputation for reliability, integrity, and professionalism. In addition to its innovative approach and personalized service, Vesta Preferred's success can also be attributed to its strong network of agents. Pekarsky has assembled a team of highly skilled and motivated professionals who share his vision for excellence. Through collaboration, mentorship, and continuous training, Vesta Preferred agents are able to thrive in an ever-evolving market, consistently delivering outstanding results for their clients. In conclusion, Vesta Preferred stands as a shining example of success in Chicago's real estate landscape. Grigory Pekarsky's visionary leadership, coupled with a unique formula that prioritizes agent empowerment and client satisfaction, has propelled the brokerage to the forefront of the industry. By providing agents with proprietary SEO training and fostering a culture of excellence, Vesta Preferred continues to set new standards for independent brokerages in Chicago and beyond.
By David Marden 06 Dec, 2023
In the ever-evolving landscape of homeownership, unforeseen financial challenges can disrupt the path to financial stability. We aim to provide insights into mortgage payments, grace periods, and the potential consequences of falling behind. Knowing Your Mortgage Payment Timeline When Is Your Mortgage Due Date? Your monthly mortgage payments are generally due on the first of each month. To find your specific due date, refer to the promissory note signed during closing or contact your mortgage servicer for assistance. What Is the Mortgage Grace Period? The grace period, extending 15 days after your payment due date serves as a safety net for unforeseen events. During this period, late fees are waived, and your credit report remains unaffected. Late Mortgage Payments: Unraveling the Consequences Understanding the repercussions of late payments is crucial for taking corrective action. 15 Days Late After the grace period, a late fee, typically around 5% of the principal and interest payment, is applied. This fee recurs monthly until payments resume. 30 Days Late Credit bureaus are notified of late payments, impacting your credit score. Communication with your servicer is vital at this stage to explore potential solutions. 45 Days Late A written notice of delinquency is sent, emphasizing the outstanding amount. Communication with your servicer becomes even more critical. 90 Days Late Late fees persist, credit reporting continues, and a demand letter is issued, signaling potential foreclosure proceedings. 120 Days Late Unless alternative arrangements are made, foreclosure proceedings can commence. However, there's still a window of opportunity to salvage your home, depending on your state's regulations. The Credit Score Dilemma Late mortgage payments can significantly dent your credit score, impacting your financial standing for up to seven years. Vigilance and proactive measures are key to mitigating these effects. Review your credit history at Free Annual Credit Report Navigating the Challenges: Your Options Housing Counseling The Department of Housing and Urban Development offers free counseling services to discuss foreclosure prevention and explore available options. A list of HUD-approved housing counselors can be found at this link. Mortgage Forbearance If financial hardship strikes, forbearance provides a temporary reprieve by allowing you to postpone or reduce mortgage payments. However, repayment is inevitable, including accrued interest. Loan Modification Working with your servicer to adjust loan terms can be a proactive step. Modifications may include lower interest rates or extended repayment terms, making monthly payments more manageable. Selling Your Home Strategically: A Positive Alternative While the idea of selling your home may initially be perceived as a last resort, it can be a proactive and strategic decision to stay ahead of financial challenges. Mortgage fees and legal costs can accumulate swiftly, and selling your home quickly can bring about several advantages, ensuring a brighter financial outlook. The Benefits of Selling Your Home Proactively Maximizing Net Profits: By taking the initiative to sell your home before financial challenges escalate, you stand to maximize the net proceeds from the sale. This can be instrumental in securing a financial cushion to navigate future endeavors. Credit Score Preservation: Swiftly selling your home allows you to proactively manage your credit score. A well-timed sale can help you avoid late mortgage payments, preserving your creditworthiness and facilitating smoother transitions in your housing journey. Unlocking Equity: In California, where home values often appreciate, selling your home may unlock substantial equity. This equity can be a valuable resource for future property investments or other financial goals. Easier Qualification for Housing: A maintained credit score enhances your ability to qualify for rental properties or future home purchases. It positions you as a favorable candidate in the eyes of landlords and mortgage lenders, offering flexibility in your housing choices. Strategic Selling: A Positive Approach Considering the robust real estate market in California, strategic selling can be a proactive step to safeguard your financial well-being. By acknowledging the potential benefits of selling your home early in the face of financial challenges, you can pave the way for a positive and empowered homeownership journey. California Mortgage Relief Program For homeowners in California facing financial hardships, the California Mortgage Relief Program offers critical assistance without the burden of repayment. If you've grappled with missed payments or other financial challenges, explore this government initiative. Foreclosure Process in California In California, non-judicial foreclosures allow lenders to force the sale of a home without going to court. However, strict legal steps must be followed before foreclosure can occur. Your Rights and Where to Get Help California and federal laws provide protections during foreclosure, including the Homeowner Bill of Rights. This legislation ensures: Contact Before Foreclosure: The lender must contact you to discuss foreclosure avoidance before initiating the process. Single Point of Contact: A designated person must be provided for communication throughout the foreclosure process. Dual Tracking Protection: Foreclosure cannot proceed while your loss mitigation application is pending. Homeowners have the right to sue if these laws are violated. Federal laws also offer additional safeguards. Legal Help and Mortgage Assistance Legal assistance is available for free or at a low cost, including resources like the Housing and Economic Rights Advocates. Additionally, HUD-approved housing counseling agencies can provide information on mortgage assistance options, including potential grants from certain counties. Nonjudicial Foreclosure Process Before initiating the foreclosure process, the lender typically sends demand letters. The nonjudicial foreclosure process follows these steps: Foreclosure Avoidance Assessment: The lender contacts you for a foreclosure avoidance assessment, exploring your financial situation and options. Notice of Default: If no resolution is reached within 30 days, the lender can record a Notice of Default, marking the start of the formal foreclosure process. Notice of Sale: After 90 days, if payment is not made, a Notice of Sale is recorded, indicating the intent to auction the property in 21 days. Auction: At least 21 days after the Notice of Sale, the property can be auctioned, with the successful bidder usually being the lender. Post-Foreclosure: The new owner must follow legal procedures to gain possession, a process that typically takes several weeks. Staying informed and proactive can make a significant difference. Communicate with your mortgage servicer early, explore available options, and, if needed, tap into resources like the California Mortgage Relief Program. Remember, there are paths to navigate these challenges and safeguard your homeownership journey. Orange County Real Estate, Inc.: Your Trusted Partner in Every Step Navigating the intricacies of homeownership involves considering various options, and Orange County Real Estate, Inc. is here to guide you through every decision. With extensive experience in lending, private lending, mortgage forbearance, loan modifications, and property sales, our team is well-equipped to discuss and navigate the array of choices available to you. Whether you're exploring strategic selling, seeking mortgage assistance, or contemplating a loan modification, our experts are committed to understanding your unique situation. We believe in empowering homeowners with knowledge, providing solutions that align with your goals, and ensuring a positive trajectory for your journey. Content provided by Eric Engelbert with O range County Real Estate, Inc. , we don't just offer real estate services; we provide a partnership dedicated to your financial well-being. Contact us today to initiate a conversation about your options, and let's work together to find the path that best suits your needs. Your empowered homeownership story begins with us.
By Chris Dumitru 23 Sep, 2023
Planning to buy your first home in 2023? Discover the top 10 essential tips for first-time home buyers. Learn about setting goals, improving your credit, saving for a down payment, exploring loan options, getting preapproved, budgeting, working with an agent, negotiation strategies, considering closing costs, and the importance of hiring a property inspector. Stay informed about the ever-changing real estate market and prepare diligently for a successful purchase. Make your first real estate venture a rewarding one with these expert insights.
By David Marden 18 Sep, 2023
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By David Marden 05 Sep, 2023
Exploring eXp Realty's Remarkable Growth and Financial Insights (2023) eXp World Holdings, the parent company of eXp Realty, operates a revolutionary cloud-based real estate brokerage and technology platform, redefining the real estate industry. Founded in 2009, eXp Realty stands out with its unique cloud-based model that enables agents to work remotely, eliminating the need for physical offices. Furthermore, it offers agents the opportunity to earn equity awards for achieving production targets and contributing to the company's expansion. Key Statistics About eXp eXp has built a global presence with over 71,000 agents spanning across the United States, Canada, the United Kingdom, Australia, South Africa, India, Mexico, Portugal, and more as they continue their international expansion. In 2021, eXp agents facilitated transactions for both buyers and sellers in an impressive 440,000 real estate deals. eXp Realty has emerged as one of the fastest-growing players in the real estate industry, with a remarkable revenue growth trajectory. From a revenue of $156 million in 2017, it surged to a staggering $3.8 billion in 2021, marking a phenomenal 24x increase and solidifying its position as one of the largest real estate companies. eXp Realty's Revenue Growth The lion's share of eXp World Holdings' revenue currently originates from its eXp Realty business unit. This revenue predominantly comes from licensed brokerage activities, specifically real estate transactions where eXp earns commissions, which are then shared with its agents and brokers. In 2021, eXp Realty generated a substantial $3.7 billion in revenue, a significant leap from $1.8 billion in 2020. Here's a breakdown of eXp's revenue growth from 2017 to 2021: Year Annual Revenue 2017:$156 million 2018:$500 million 2019:$980 million 2020:$1.79 billion 2021:$3.77 billion Source: eXp eXp's Expenditure Profile eXp Realty's total operating expenses in 2021 amounted to $3.7 billion. These expenses primarily encompass commissions and other agent-related costs, sales marketing, and general & administrative expenditures. Let's delve into the breakdown of total operating expenses since 2017: Year Total Operating Expenses 2017:$178 million 2018:$523 million 2019:$989 million 2020:$1.77 billion 2021:$3.74 billion Source: eXp Commissions and Agent-Related Expenses Notably, a substantial portion of eXp's total expenses, approximately 92%, is allocated to commissions and other agent-related costs, totaling nearly $3.5 billion in 2021. These expenses experienced a substantial year-over-year increase of 2.12x in 2021 compared to 2020. This surge in expenses directly correlates with the rise in revenue, as commissions rise when eXp agents represent more clients in real estate transactions. Let's examine eXp's commission and agent-related expenses over the years: Year Commissions & Agent Expenses 2017:$140 million 2018:$460 million 2019:$896 million 2020:$1.64 billion 2021:$3.48 billion Source: eXp Sales and Marketing Expenditures In 2021, eXp Realty's sales and marketing expenses reached $122 million, indicating a significant 2.3x increase from the previous year. These expenses constituted approximately 3.5% of the company's total expenditures. Here's a summary of eXp's sales and marketing expenses since 2017: Year Sales & Marketing Expenses 2017:$1.57 million 2018:$2.96 million 2019:$3.80 million 2020:$5.22 million 2021:$12.20 million Source: eXp General & Administrative Costs eXp Realty's general and administrative expenses in 2021 amounted to $250 million, demonstrating a substantial 2x increase compared to $123 million in 2020. These expenses represented nearly 6.7% of the company's total expenditures. Here's a table illustrating the evolution of G&A expenses over time: Year General & Administrative Expenses 2017:$35.7 million 2018:$57.6 million 2019:$89 million 2020:$123 million 2021:$250 million Source: eXp eXp's Financial Performance eXp Realty achieved profitability in 2020, posting a net income of $30.9 million. Impressively, in 2021, the company further bolstered its financial position, with a net income of $81.1 million, marking a remarkable year-over-year increase of 2.6x. Here's an overview of eXp's net income and losses by year: Year Net Income (Loss) 2017:($221 million) 2018:($224 million) 2019:($96 million) 2020:$310 million 2021:$812 million Source: eXp eXp Realty's Market Share eXp agents significantly increased their presence in the U.S. residential real estate market in 2021, representing buyers or sellers in 2.9% of transactions, up from 2.1% in 2020. Notably, eXp Realty emerged as the top performer in terms of transaction side percentage growth, surging from 238,981 U.S. transaction sides in 2020 to 355,627 in 2021, marking an impressive 49% increase. Here's a representation of eXp's growing market share over the years: Year Market Share 2017:0.2% 2018:0.7% 2019:1.2% 2020:2.1% 2021:2.9% Sources: eXp, NAR eXp Realty's Industry Ranking In 2021, eXp Realty secured the position of the third-largest brokerage in the United States in terms of closed transaction sides. With 355,627 sides, they trailed behind Home Services of America with 388,098 sides and Realogy with 376,892 sides. Here's a table illustrating eXp's ranking among real estate companies in the United States by transaction sides: Company Transaction Sides (U.S.) Home Svcs. of Amer. 388,098 Anywhere:376,892 eXp:355,627 Compass:224,067 Hanna Holdings:124,016 Redfin:76,680 Source: RealTrends eXp Realty's Transaction Growth Transactions are a pivotal metric for evaluating the performance of eXp agents, as they directly involve helping clients buy and sell homes. Over the past five years, eXp Realty has witnessed remarkable growth, with global transactions soaring from 25,299 in 2017 to an astounding 444,367 in 2021, signifying an incredible 17.6x increase. Here's a table displaying eXp's transaction count by year: Year eXp Worldwide Transactions 2017:25,299 2018:74,678 2019:135,322 2020:238,981 2021:444,367 Source: eXp eXp Realty's Fees and Commission Structure At eXp Realty, agents receive an attractive 80/20 commission split with an annual cap of $16,000 on gross commissions paid to the company. In simpler terms, agents pay $16,000 of their first $80,000 earned in commission and subsequently retain 100% of their commissions, minus a capped transaction fee. In comparison to other brokerages, eXp's commission split and agent cap are notably generous. However, it's worth considering that this structure may lead to fewer resources being available for agents, especially in terms of training and support. While new agents might face challenges, experienced agents with a substantial client base can benefit from a more favorable revenue split compared to competitors. Upon joining eXp Realty, agents are required to pay a $149 Startup Fee and an $85 monthly fee, covering essential resources such as educational materials and lead generation tools. Furthermore, after reaching the $16,000 commission cap, agents incur a flat $250 transaction fee for the next 20 transactions, followed by a $75 fee thereafter. Additionally, each transaction is subject to a $25 broker review fee and a $40 risk management fee. eXp Realty's Business Model eXp Realty follows a traditional agent-centric brokerage model similar to Compass. In exchange for a favorable commission split, eXp's realtors are responsible for marketing expenses and generating their own deals, which may involve lead generation and leveraging their sphere of influence. Unlike some competitors such as Redfin, which retains leads in-house, or Zillow, which sells its leads, eXp Realty does not generate substantial website traffic or funnel internal leads to its agents. Additionally, eXp Realty does not operate under a franchise model, distinguishing it from companies like Anywhere (formerly Realogy). eXp Realty employs an aggressive commission strategy to attract new agents while incentivizing existing agents to recruit new ones through its revenue-sharing program. This approach has been instrumental in the company's rapid agent count growth, as discussed below. eXp Realty's Revenue Sharing Program Under eXp Realty's revenue-sharing program, when one agent brings another agent to the brokerage, they earn 3.5% of the new agent's gross commission until the commission cap of $16,000 is reached in a given year. This revenue-sharing arrangement continues as long as both agents remain with the company. Furthermore, when the recruited agents go on to recruit additional agents, the agents who initially referred them also earn small commissions on the agents they've brought in. eXp Realty and Multi-Level Marketing While eXp Realty primarily operates as a real estate brokerage facilitating property transactions, its revenue-sharing program does bear similarities to multi-level marketing (MLM) models commonly associated with companies that sell branded products. This structure allows eXp Realty to significantly reduce marketing expenses for attracting and retaining agents. eXp Realty's Workforce As of the most recent data available, eXp Realty employs 1,669 full-time (non-agent) employees. This represents an 85% year-over-year increase from the 900 employees recorded in 2020. Here's a breakdown of employee growth over the years: Year eXp Employees 2017:184 2018:354 2019:634 2020:900 2021:1,669 Source: Macrotrends The Size of eXp Realty's Agent Network Sales agents form the majority of eXp Realty's workforce, totaling over 71,000 agents in 2021. This is a significant figure, considering that there are approximately 1,566,354 Realtors in the United States. The growth in the number of agents at eXp Realty is a key indicator of the company's business expansion. Over the period from 2017 to 2021, the number of agents has increased by nearly 11x. Here's an overview of how eXp Realty's agent count has evolved over time: Year eXp Agent Count 2017:6,511 2018:15,570 2019:25,423 2020:41,313 2021:71,137 Source: eXp Conclusion In conclusion, eXp Realty has emerged as an innovative and rapidly growing force within the real estate sector. Its impressive financial performance and exponential growth in agent count and transactions reflect its prowess in the industry. As we look ahead, it will be fascinating to see if eXp Realty can sustain its exceptional growth and profitability in the years to come.
By David Marden 03 Sep, 2023
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By David Marden 02 Sep, 2023
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By David Marden 27 Aug, 2023
The New Mortgage Approval Process in 2023: Full Time Job, Part Time Job, Working Overtime Hours How Mortgage Lenders and Mortgage Underwriters Are Qualifying Borrowers with Multiple Sources of Income to Buy a Home As more people enter the "gig" work economy to make ends meet with rising inflation, work multiple jobs as a result of have their hours per week reduced, or an employer switched full time job to become a part time job, this guide will show you how mortgage lenders and mortgage underwriters calculate gross monthly income and debt to income ratios for the home loan approval process. Through tradtional mortgage underwriting guidelines for a mortgage loan, your lender wants to verify that you have stable income through a full time job (or part time job), and you can show at least two years in the same line of work. The Pandemic's Surprising Opportunities for Gig and Part-Time Workers: Buying a Home with Multiple Part Time Jobs How to Get Approved for a Mortgage with Multiple Sources of Income The COVID-19 pandemic brought unparalleled challenges to our global workforce, company culture, and causing disruptions in industries and transforming the way we work. While many aspects of the pandemic have been arduous, there is a silver lining that often goes unnoticed – the remarkable opportunities that have emerged for gig employees and part time employees. As the landscape of work shifts, these individuals are finding novel paths to success, empowered by the changing dynamics of the modern work environment. A Flexible and Adaptive Workforce: American Dream of Home Ownership The pandemic forced companies to reassess their business models and operational strategies, plus it has also forced mortgage lenders and mortgage underwriters to recognize the validity of income received as both a part time employee and a full time employee. This led to an increased demand for flexibility and adaptability, traits that gig employees and part-time workers inherently possess. As businesses strive to navigate uncertainty, they are turning to agile workers who can swiftly pivot to meet changing demands. The surge in remote work, online platforms, and the need for specialized skills has opened doors for gig employees to showcase their unique talents and for part-time workers to contribute their expertise on a flexible basis. Full-Time vs. Part-Time Employment in Mortgage Underwriting: Understanding the Difference In the realm of mortgage underwriting, the distinction between full-time and part-time employment holds significant implications for both lenders and borrowers. The Fair Labor Standards Act does not define a specific amount of time for "full time hours" versus "part time hours," but it does enforce items such as minimum wage and mandatory overtime if an employee works more than 40 hours per week. Mortgage underwriting involves the assessment of a borrower's financial capacity to determine their eligibility for a mortgage loan. Employment status is a crucial factor in this evaluation, as it directly impacts a borrower's ability to make consistent mortgage payments. Here's a breakdown of the differences between full-time and part-time employment in the context of mortgage underwriting: Income Stability During the early stages of the COVID-19 Pandemic, many borrowers may have been switched from full a full time job to become classified as part time employees, which could have resulted in lower monthly gross income, fewer hours per week, and a reduction in benefits. More importantly, when an employer switches the classification from a "full time" status to "part time", the potential borrower would also lose the coveted two year history, or average income of the past two years. Part time employees with multiple jobs or a significant portion of their salary comes from part time income, an underwriter may have a difficult time calculating the gross monthly income to determine the debt to income ratios. Full-Time: Full-time employment typically indicates a stable source of income. Borrowers with full-time jobs are more likely to demonstrate consistent earnings, enhancing their ability to meet mortgage payment obligations. The hours per week, but shifting trends in the labor force, seasonal employment, and how many hours worked within a specifc industry, all affect how a lender may determine your gross monthly income to calculate your debt to income ratios. Part-Time: Part time employees or borrowers with more than one part time job, on the other hand, may be associated with variable income. Lenders might view part-time work as less stable, which could impact a borrower's qualification for a mortgage. The irregularity of income from part-time work can raise concerns about the borrower's ability to sustain mortgage payments. Digital Transformation and the Gig Economy The pandemic expedited the digital transformation across industries, driving an unprecedented reliance on technology. This shift has spawned a multitude of opportunities for gig employees and part-time workers who specialize in digital skills. Remote work, virtual collaboration tools, e-commerce platforms, and digital marketing have become essential components of the business landscape. Those who possess digital prowess are finding themselves in high demand, as companies aim to establish and enhance their online presence. Entrepreneurial Ventures and Side Hustles The pandemic-induced economic downturn prompted many to explore alternative income sources beyond their traditional jobs. This catalyzed the growth of entrepreneurial ventures and side hustles. Gig employees and part-time workers often have the flexibility to dedicate time to their passion projects or innovative business ideas. As the world became more receptive to online marketplaces, virtual services, and creative ventures, these individuals found themselves uniquely positioned to tap into emerging markets and cater to evolving consumer preferences. Global Access and Remote Opportunities The geographic limitations of work were drastically altered by the pandemic. Remote work became the norm, erasing the boundaries that once confined employment opportunities to a specific location. This has presented a vast advantage for gig employees and part-time workers who can now collaborate with clients and employers from around the world. As long as they have the necessary skills and tools, they can participate in projects that transcend geographic barriers and offer a truly global reach. Evolving Work Models and Diversification The pandemic has prompted a reimagining of traditional work models. Employers are increasingly recognizing the value of a diverse workforce that includes full-time, part-time, and gig employees. This shift has led to a broader range of opportunities for those who seek non-traditional work arrangements. From short-term projects to part-time roles with specialized responsibilities, the modern work landscape accommodates a variety of preferences and skills. Embracing the New Normal While the pandemic's impact on the workforce cannot be underestimated, the stories of gig employees and part time employees triumphing in these challenging times deserve recognition. Their ability to seize emerging opportunities, adapt to changes, and leverage their skills has showcased their resilience and ingenuity. The pandemic has highlighted the potential for success outside the confines of conventional employment, and as the world continues to evolve, the gig economy and part-time work are positioned to play an increasingly vital role in shaping the future of work. Steady Employment and Income: FHA loan applicants are generally required to demonstrate a steady employment history and reliable income. The FHA typically prefers borrowers who have been in the same line of work for at least two years, although there are exceptions. The goal is to ensure that the borrower's income is consistent and predictable, reducing the risk of default on the mortgage. Changing Jobs within the Same Line of Work: If a borrower has changed jobs but remains in the same line of work, the FHA generally considers this acceptable as long as certain criteria are met: Continuity of Employment: The borrower must have a documented employment history that demonstrates the transition from one job to another within the same field or industry. Stable Income: The borrower's income should be comparable or higher in the new job. Any significant decrease in income might raise concerns for the lender, as it could impact the borrower's ability to afford the mortgage. Probation Period: If the borrower is in a new job but still within a probationary period, the lender might require additional documentation to verify the likelihood of continued employment and income stability. Gaps in Employment: While the FHA prefers a steady employment history, it also understands that life events can sometimes lead to gaps in employment. If a borrower has experienced gaps, the FHA guidelines allow for consideration if the following conditions are met: Documentation: The borrower should provide a detailed explanation of the employment gap, including the reason for the gap and any actions taken to mitigate its impact. Re-Employment: The borrower must have a solid work history before and after the employment gap. Re-entering the workforce and maintaining stable employment after the gap can reassure lenders of the borrower's ability to generate income. Special Circumstances: The FHA acknowledges that certain professions, such as seasonal employment or temporary work, might not adhere to the two-year requirement. In such cases, the lender has discretion to assess the borrower's income stability and capacity to repay based on the unique circumstances of their employment. Documentation Requirements: When applying for an FHA loan, borrowers need to provide documentation to substantiate their employment and income, including: Pay stubs or earning statements for the past two years. W-2 forms for the past two years. Verification of employment (VOE) forms or letters from employers. Tax returns for the past two years. Any explanations for employment gaps or changes. While both full-time and part-time employment are considered in mortgage underwriting, full-time employment tends to offer more stability and reliability in terms of income. However, borrowers with part-time employment can still qualify for mortgage loans if they can demonstrate consistent income and meet the lender's criteria. The key for borrowers is to provide comprehensive documentation that showcases their financial stability and ability to handle mortgage payments, regardless of their em
By David Marden 26 Aug, 2023
Has Your Mortgage Been Declined after Conditional Approval? Has the opportunity to buy your dream home disappeared as the result of your mortgage being denied after receiving conditional approval? Conditional Approvals can be declined for a variety of reasons and a verified approval could easily derail the home buying process. The conditional approval process, which takes you from a conditionally approved loan to a final approval can vary greatly, so please don't get discouraged of your conditional approvals denied, because a conditional approval signifies that you did meet the initial approval requirements. There are a LOT of lenders offering mortgages to borrowers with credit scores as low as 500, so please use this guide on how to better understand how a conditionally approved loan can turn from a pre approval into a full approval. What items should You Prepare for to Apply for a Mortgage Receive Your Conditional Loan Approval? Documents Required for Mortgage Approval: two years tax returns two year W-2s 30 days paycheck stubs (2 pay stubs if paid bi-weekly) 60 days of bank statements credit report proof of down payment The Conditional Loan Approval May Also Require These Financial Documents: Other documents that apply to borrowers such as the following: bankruptcy paperwork foreclosure paperwork paperwork for short sale divorce decree pension agreements child support paperwork, etc. additional documentation requested for the conditional approval Is conditional approval the same as approval? Conditions for a mortgage approval are the requirements issued by the underwriter, or automated underwriting software (AUS) that determine whether or not the mortgage loan can move to the final approval process. To lear more about the Automated Underwriting Systems (AUS) used for to obtain conditional loan approvals. Does conditionally approved mean pre approved? A conditional approval is an approval, but it also includes some requirements from the mortgage underwriter that must be satisfied before closing. During the underwriting process, a conditional approval could require the borrower to provide additional documents such as bank statements, proof of down payment, an updated credit report, property appraisal, proof of homeowners insurance, current paystubs, tax returns, home inspection, or any other financial documents. Is conditional approval better than pre-approval? Conditional approval versus Pre Approvals? Your initial approval, or Conditional approval means you are a little further along with your loan application and have met the initial requirements from the mortgage underwriter. How long does conditional approval last? Conditional approval typically lasts about 60 days, although the specific timelines can vary with different by lenders. Does conditionally approved mean I got the loan? No, a conditional loan approval does not mean you have the final approval, but it does mean that you met the initial requirements of the underwriting process for the final loan approval. Home loans can be approved with conditional approval by the lender based on the type of home loan. you are applying for. Do loans get denied after conditional approval and what happens if my loan fails? Yes, a loan may not be approved pending approval. This often occurs if the borrower fails to supply the necessary documentation. A loan is also denied if borrowers fail to comply with underwriter requirements. How long does final underwriting take after conditional approval? The underwriting process of conditional approval to final approval really depends on the mortgage approval requirements and the ability of the conditionally approved borrower to satisfy the requests of the mortgage underwriter. Some Conditional approved mortgages can move to final approval process in a few days, while other borrowers with a conditional loan approval may take weeks to obtain final approval. Does conditional approval come before or after appraisal? During the mortgage application process, the mortgage underwriter will more than likely not offer a final approval for the property unless there is a professional home appraisal that indicates sufficient collateral. However, some mortgage loan applications may offer an "appraisal waiver" if the underwriter's comprehensive analysis (or the automated underwriting system) has identified there is sufficient value in the property. How long does underwriting take after conditions are met? What amount time is usually needed during the underwriting process for a mortgage approval to move from conditional approval to final approval (or clear to close), really depends on a few of the conditions. For example, during a busy real estate season it may take a few weeks to complete a home appraisal, or there may be some issues with the title of the home that need to be cleared up. The best case scenario for an underwriter to move a mortgage loan from conditional approval to final approval and prepare for the closing process (clear to close) would be 48-72 hours. Procedure of Underwriting The mortgage application is typically submitted to an automated underwriting system designed by Fannie Mae or Freddie Mac, which determines whether or not the borrower meets the requirements of the mortgage product and can be issue a conditional approval. Upon receiving the conditional approval, the underwriter has the responsibility of reviewing the conditionally approved mortgage loan and verifying with the borrower and the loan officer the information provided is accurate, so the home loan can move from the conditionally approved to the final approval process and get the "clear to close." What types of conditions exist? Conditionally approved mortgage application may have numerous conditions that must be satisfied, so it really depends on the lender or mortgage product. A conditional approval may require additional documentation, a letter detailing or explaining certain items on a borrowers credit report or credit histrory Next Step: Clear To Close The conditional approval of the mortgage helps distinguish you as the purchaser. Conditional approval demonstrates that you've completed an underwriting procedure and you're excited to purchase a house. Once the mortgage is approved and passes the initial mortgage approval process, it will move to final approval and then a clear to close. Loan Declined After Conditional Approval? Most Common Reasons The main reason borrowers are denied loans is when the borrower has a change in their credit report or credit score, which could indicate additional risk to the lender. Upon receiving conditional approval for a mortgage or home loan, it's important to remember to not do anything that may indicate your could be a financial risk. Some of the most common reasons for having a mortgage loan with conditional approval NOT make it to final approval would be: Changes the borrowers credit report, credit history, or credit scores Not being able to provide bank statements or financial documents requested during the underwriting process A home appraisal that doesn't provide enough collateral for the mortgage approval Unable to verify income and assets stated provided by the loan officer or mortgage broker Additional Credit request with a credit card company, bank account, consumer finance company, or auto loan Changes in employment status Not providing requested documents such as income and assets Check Your Credit Card Balances For strong credit, make timely repayments and avoid the accumulation of credit cards so as not to increase the amount of credit. Before making a big purchase, like decorating your home, until your mortgage has received formal approval and your mortgage has CLOSED. Don't Change Jobs Please keep your work at home for the entire loan process. A change of job can delay a loan application and require conditional approvals for new employment status. What Happens After Closing Disclosure? The Federal government requires that lenders provide closing information within 3 working days of submitting your application. Once the downloadable CD form has been received, compare it to the loan estimate received from the loan application. Certain costs in your loan estimates, including your lender's origination fees or valuation fees, should remain unchanged on the closing statement.
By David Marden 25 Jul, 2023
Unlocking the Mystery of the Secondary Mortgage Market and Its Impact on Your Mortgage Rate For many aspiring homeowners, securing a mortgage is an essential step towards achieving the dream of owning a home. However, few people fully understand the intricate web of financial transactions that occur behind the scenes, shaping the interest rates they ultimately receive. One critical factor in determining mortgage rates is the "Secondary Mortgage Market." In this article, we will demystify the secondary mortgage market and explore how it influences your mortgage rate. Understanding the Secondary Mortgage Market: The primary mortgage market is where borrowers obtain loans directly from lenders, such as banks or credit unions. After granting a mortgage to a borrower, lenders have the option to retain the loan or sell it to investors in the secondary mortgage market. The secondary market consists of investors, financial institutions, and government-sponsored enterprises like Fannie Mae and Freddie Mac, which purchase these mortgage loans from lenders. Why are Mortgages Sold in the Secondary Market? Lenders often choose to sell mortgages in the secondary market to free up capital for additional lending. By selling the loans, lenders can replenish their funds and provide more loans to other homebuyers. The secondary market also enables lenders to reduce the risk associated with holding long-term mortgages, as they can transfer that risk to investors. How the Secondary Market Affects Your Mortgage Rate: Supply and Demand: The secondary market operates like any other marketplace. When there is high demand for mortgage-backed securities (MBS), the prices rise, and conversely, when demand is low, prices fall. The MBS prices influence the yield, which in turn affects mortgage rates. A higher demand for MBS drives mortgage rates lower, benefiting homebuyers with more affordable interest rates. Interest Rate Risk: When lenders sell mortgages to investors, they are transferring the interest rate risk to the buyers. If interest rates rise after the loan is sold, the MBS may become less attractive to investors. To maintain demand for MBS, lenders may have to offer higher yields, which can result in higher mortgage rates for new borrowers. Economic Factors: Economic conditions play a significant role in the secondary mortgage market. Factors such as inflation, economic growth, and Federal Reserve policies influence investor confidence and appetite for MBS. In times of economic uncertainty, investors may seek the relative safety of MBS, driving demand and pushing mortgage rates lower. Credit Market Conditions: The availability of credit in the secondary market affects mortgage rates. When credit is tight, lenders may offer higher rates to compensate for the increased risk, whereas a more relaxed credit environment can lead to lower rates. The Role of Government-Sponsored Enterprises (GSEs): Fannie Mae and Freddie Mac are government-sponsored enterprises that play a crucial role in the secondary mortgage market. They buy large quantities of mortgages from lenders, pool them together, and issue MBS to investors. The presence of these GSEs helps stabilize the secondary market and ensures a steady flow of funds for lenders, which, in turn, affects mortgage rates. Conclusion: The secondary mortgage market is a complex and dynamic financial ecosystem that significantly impacts mortgage rates. It is essential for homebuyers to recognize that their mortgage rates are influenced not only by their individual financial profiles but also by the broader market forces at play. Economic conditions, investor demand for MBS, and government policies all interact to determine the interest rates that borrowers ultimately receive. By understanding the intricacies of the secondary mortgage market, prospective homebuyers can make more informed decisions and take advantage of favorable interest rate environments to achieve their homeownership dreams.
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